Managers Are the Most Important Medium

David Langston Change Leave a Comment

I mentioned Captain Miller from Saving Private Ryan, and his successful leadership, in my introductory blog post. This example is especially pertinent in the United States where employees are often leery of top management’s plans and want to hear and discuss business plans and change firsthand. Employees on the front lines tend to prefer face-to-face interaction with those who impact them most directly – their managers. Managers are the best conduit for reaching employees’ hearts and minds with plans and objectives. “Face-to-face interactions are best used for employees to build interpersonal relationships with their managers and also for managers to transmit work instructi

Leave a Reply

Your email address will not be published.